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FAQ

  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • What payment methods do you accept?
    We accept credit cards, PayPal, Google Pay, Apple Pay, and Alipay.
  • How do I care for my natural soap?
    To extend the life of your natural soap, keep it dry between uses. Use a soap dish that drains well and avoid letting the soap sit in water.
  • Are your products suitable for sensitive skin?
    Yes, our products are made with natural ingredients and are suitable for sensitive skin. However, we recommend doing a patch test before use. If you are gluten intolerant, skip the beer soaps, although the apple cider soap is fine.
  • What are the shipping options available?
    We offer standard, expedited, and international shipping options. Shipping costs are calculated based on weight and destination.
  • How long does it take to process and ship my order?
    Orders are typically processed within 1-2 business days. Shipping times vary based on the selected shipping method and destination.
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